KOG strives to give you the best possible experience. If at any time you have a concern or question regarding your past or your future purchases, please contact us. All of us at Kokomo Opalescent Glass appreciate the opportunity to assist you!
To contact us: call 765-457-1829 or email firstname.lastname@example.org
By placing your online order we will begin processing your order within one business day. If something you have ordered is temporarily unavailable, we will contact you and make arrangements directly with you to get what you need. You are always welcome to e-mail or call us regarding your order after you have placed it with follow-up instructions. You will receive a confirmation e-mail when your order ships.
If you have questions, please contact us: call 765-457-1829 or email email@example.com
Sales tax is not collected on purchases made outside of the state of Indiana. Indiana customers will have 7% sales tax collected as required by state law.
BREAKAGE & DAMAGE
We work very hard to pack your purchases so that they arrive in perfect condition. In the event your glass arrive broken, take a picture of the box and the broken glass and send picture to firstname.lastname@example.org. Let us know how many of each color and texture are broken. We cover the cost of replacing the glass and new shipping. A refund or credit is available if you don’t wish to reorder. For more information on our shipping policies consult Shipping & Returns.
CUSTOM GLASS CUTTING
We will gladly custom cut glass to your specifications. Custom cutting is available in straight cuts, circles, or other shapes. For more information and quotes:
Retail: call 765-457-1829 or email email@example.com
Wholesale: call 765-457-8136 ext 415 or email firstname.lastname@example.org
We will gladly box and gift wrap your purchase if you let us know.
Simply check the appropriate box for the product(s) you want wrapped before you check out.
Gift cards are available for purchase online or at the Op Shop.